Your data should make the service work, not make it opaque.

1. 01Controller: Cyborg International SRL.
2. 02VAT: IT09780071214.
3. 03Address: Via Gabriele D’Annunzio 58, 80053 Castellammare di Stabia (NA), Italia.
4. 04Privacy contact: pettiartigianiitaliani@gmail.com.

1. 01Identity and contact data.
2. 02Account and authentication data.
3. 03Orders, purchased items, delivery, payment, refunds and commercial documents.
4. 04Withdrawal, return, support, defect and other after-sales requests.
5. 05Technical and security data such as logs, device and IP address.
6. 06Cookie, analytics and marketing preferences according to active configuration and applicable legal basis.
7. 07Reviews, messages and content provided voluntarily.

1. 01Shopify for commerce, checkout, accounts and orders.
2. 02Supabase for database and server-side application functions.
3. 03Vercel for hosting and technical delivery.
4. 04Payment providers available at checkout.
5. 05Carriers and logistics providers.
6. 06Analytics, tag-management or marketing services only according to active configuration and preferences.
7. 07Review or ancillary service providers when actually enabled.
8. 08Advisers and authorities when necessary or legally required.

The online withdrawal function records the data needed to identify consumer, order, relevant items, declaration content, submission date and time, receipt reference and confirmation outcome.

Where providers process data outside the EEA, the mechanisms required by applicable law are used where necessary, including adequacy decisions, standard contractual clauses or other recognised safeguards.

1. 01Tax, accounting and order records are retained for legally required periods.
2. 02Account data is kept while active and afterwards when needed for obligations or disputes.
3. 03Withdrawal, return, refund and support records are kept as needed to manage the relationship and protect rights.
4. 04Preferences and consents remain until change, withdrawal or expiry.
5. 05Technical and security logs are kept for limited, proportionate periods.

1. 01Access and information about processing.
2. 02Rectification.
3. 03Erasure where applicable.
4. 04Restriction where applicable.
5. 05Portability where applicable.
6. 06Objection to legitimate-interest processing in relevant cases.
7. 07Withdrawal of consent.
8. 08Complaint to the competent supervisory authority.

Account closure can remove or deactivate data no longer needed, while records required for tax, accounting, claims or legal defence may still be retained.

Proportionate technical and organisational safeguards are used. Internal access is limited according to role and need, although no Internet-connected system can guarantee zero risk.

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Write to pettiartigianiitaliani@gmail.com with enough information to verify identity without sending unnecessary documents. Editorial update: August 2026.