01
Italy
Express shipping is €6.90 below the free-shipping threshold.
Shipping
Knowing when it leaves matters as much as knowing when it arrives.
Preparation and delivery are two separate stages. In Italy orders are normally prepared in about one working day; transit usually takes around 24–48 working hours after carrier collection.
01Italy · €6.90
02Free over €100
03Cash on delivery + €4
01
Costs
The cost is shown before payment.
02
Free shipping
Standard shipping is free in Italy for orders over €100, unless different checkout conditions are shown.
03
Other countries
Availability, costs and estimated times are shown at checkout when delivery is supported.
02
Timing
From your order to your door.
- 01Preparation normally takes about one working day.
- 02Transit starts from actual dispatch and carrier collection.
- 03Weekends, holidays, promotions and exceptional volumes may extend timing.
- 04Tracking is shared after dispatch when available and may also appear in your account.
03
Delivery
If something looks wrong, document it immediately.
- 01Photograph visibly damaged packaging before opening.
- 02Keep the item, labels and packaging while the case is reviewed.
- 03For non-delivery, damage or anomalies, contact support with order number and useful photos.
04
Payment
Cash on delivery.
When cash on delivery is available at checkout, a fixed €4 service fee is added. The fee is shown before order confirmation and is included in the order total.
PETTI
Realistic timing, useful updates.
We prefer a credible estimate and clear updates over a promise that a carrier may not be able to keep.